Terms and Conditions
You must accept these Conditions of Sale before your order will be processed. By placing an order from this Site you acknowledge that you accept the Conditions of Sale and are ordering the correct products. If you have any doubts or questions, please call us at 1-407-777-0794 before placing your order. YOU AGREE YOU HAVE READ ALL DESCRIPTIONS AND SPECIFICATIONS AND UNDERSTAND WHAT YOU ARE ORDERING.
Purchase Orders: Please note all unpaid purchase orders are subject to one and one half percent (1 1/2%) per month interest rate begining 30 days after the invoice date.
Upon placing an order you understand and agree to the Battery Clearance Return and Shipping policies. We require ALL customer review the details listed both at the bottom of our site and at the following link before your order will be processed.
Click here to review our Shipping and Return Policy which is part of our terms and conditions
Shipping overview:
Shipping & Handling charges are not refundable. Please note returns may be subject to a 15% restocking charge (call for details). Please note returns may be subject to a 15% restocking charge (call for details) and require a RMA Number from Battery Clearance LLC to qualify for a refund. Special order items are not returnable, you must get an RMA prior to submitting a return. All returns must have a delivery signature showing who received the package back at our return location. Signature may be required for UPS delivery. It is the sole responsibility of the Customer to insure their availability to accept delivery. In the event a package is not accepted or is returned by the Customer/Shipper they will be charged all applicable fees relating to their order and its return. Customer will be responsible for paying the Address Correction fee of $8.00 (for 2011; this fee changes annually) for incorrect or incomplete shipping addresses.
You will recieve the Return Address with your RMA
All orders that are special pricing below normal pricing due to quantity discounts are considered
SPECIAL ORDERS and are NOT Returnable. All items that are in Sealed or Static Sealed Packaging
and are opened are deemed NON RETURNABLE. ALL Programming Cables of any kind are NOT
RETURNABLE
Shipping & Handling Rates: Fedex and USPS is our primary shipping method. We calculate the actual shipping rate based on the weight and destination of your order. We include a handling charge and there may be a non refundable $6.00 handling charge on orders below $50.00 for merchandise. Shipping charges may be paid by us for larger orders reaching certain quantities. Signature may be required for Fedex and or USPS deliveries. It is the sole responsibility of the Customer to insure their availability to accept delivery. In the event a package is not accepted or is returned by the Customer/Shipper they will be charged all applicable fees relating to their order and its return.NOTE: We do not ship outside of the USA, except for US Military APOs (via USPS).
Loss & Damage From Shipping: You must keep the shipping carton and its contents for inspection as a result of a loss or damage claim (even if the box appears to be undamaged). You must report losses or damages to Battery Clearance immediately upon discovery. Battery Clearance can not refund or replace products without 1st investigating a claim with the shipping carrier. The shipping carton and its contents must be available for a loss/damage claim inspection.
From Time to Time our pricing may change without notice. This is only done if Motorola or our vendor has raised our price without letting us know which would cause us to sell the producdt at a loss. You agree when you accept the terms and conditions of your order that the pricing you see on the website may change after you have placed your order and that we will give you the oppurtiunity to either cancel the order or pay the adjusted price. We never like doing this so this should not happen often.
Refunds & Returns: A Return Authorization is required for all returned product. All Returns must me made with 30 days of shipping. Please review our policy below. As stated, we may charge a 15% re-stocking charge and shipping & handling costs are not refundable.
How to request a RMA for a return:
Battery Clearance LLC
WE DO NOT ACCEPT RETURNS AT 123 Casa Mirella Way Unit 2206, Windermere Fl 34786You will recieve the Return Address with your RMA
Login to your account.
Click the ID # of the order you wish to receive a RMA for.
On the Order Info Page click on Registration of the return link.
Most RMA’s are processed within 24 hours but may take up to 72 hours. RMA’s will only be approved if they meet the terms and conditions as stated on our Terms and Conditions page.
You may also call us to request a RMA number but you will only recieve a RMA via Email.